Eastlake Plumbing

Eastlake Plumbing demonstrates strong overall performance with a WW Score of 81.2, driven by consistently high marks in professionalism (85.3), project completion (86.5), and technical experience (84.2). The company excels at responsiveness, punctuality, courteous service, and quality workmanship, with numerous customers praising specific technicians like Armando, Martin, and Fernando. However, pr... Read more

Eastlake Plumbing demonstrates strong overall performance with a WW Score of 81.2, driven by consistently high marks in professionalism (85.3), project completion (86.5), and technical experience (84.2). The company excels at responsiveness, punctuality, courteous service, and quality workmanship, with numerous customers praising specific technicians like Armando, Martin, and Fernando. However, pricing emerges as a notable weakness (71.8), with recurring complaints about high labor rates, unexpected charges, and perceived price gouging on certain jobs. While most customers feel the work quality justifies costs, a meaningful segment reports feeling overcharged or surprised by final invoices. Read less