Dr  Rooter & Plumbing

Dr. Rooter & Plumbing demonstrates strong performance across all four dimensions with consistently high marks for professionalism, pricing, project completion, and technical expertise. The company excels in responsiveness and punctuality, with numerous reviews highlighting same-day or rapid service. Pricing is a notable strength, with customers frequently praising competitive rates compared to com... Read more

Dr. Rooter & Plumbing demonstrates strong performance across all four dimensions with consistently high marks for professionalism, pricing, project completion, and technical expertise. The company excels in responsiveness and punctuality, with numerous reviews highlighting same-day or rapid service. Pricing is a notable strength, with customers frequently praising competitive rates compared to competitors. Project completion is reliable, with most jobs finished as promised and callbacks honored. Technical skill and problem-solving ability are evident across water heater replacements, drain cleaning, and complex repairs. However, three negative reviews (two 1-star ratings and one older 1-star) document serious failures: no-shows despite confirmed appointments, incomplete work requiring external correction, and poor follow-up on a major septic project. These outliers prevent a higher score despite the overwhelming positive feedback. Read less