CET Plumbing and Drain Services

This contractor presents a deeply polarized review profile. A cluster of positive reviews — mostly from 2016–2018 — describe Chad as knowledgeable, responsive, fair-priced, and thorough, with multiple customers praising same-day or emergency availability and honest pricing. However, a significant number of 1-star reviews raise serious and specific concerns: repeated no-shows and broken appoi... Read more

This contractor presents a deeply polarized review profile. A cluster of positive reviews — mostly from 2016–2018 — describe Chad as knowledgeable, responsive, fair-priced, and thorough, with multiple customers praising same-day or emergency availability and honest pricing. However, a significant number of 1-star reviews raise serious and specific concerns: repeated no-shows and broken appointments are documented across multiple independent reviewers, one reviewer won a court judgment against him for property damage, and another alleges fraudulent credit card charge manipulation. The professionalism and project completion scores are heavily penalized by these credible, detailed negative accounts. The most recent reviews (2022) are both 1-star and describe unreliability and unprofessional behavior, suggesting a possible decline in service quality over time. Pricing is mixed — several reviewers praised fair rates while one reviewer cited charges 3–4 times above market rate. Read less