Bill Howe Plumbing, Heating & Air, Restoration & Flood Services

Bill Howe Plumbing receives strong marks for individual technician professionalism and technical experience, with dozens of reviews praising named technicians for being courteous, knowledgeable, punctual, and thorough. However, pricing is a significant and recurring concern — multiple reviewers explicitly describe feeling overcharged, encountering hidden fees, receiving inconsistent quotes, or b... Read more

Bill Howe Plumbing receives strong marks for individual technician professionalism and technical experience, with dozens of reviews praising named technicians for being courteous, knowledgeable, punctual, and thorough. However, pricing is a significant and recurring concern — multiple reviewers explicitly describe feeling overcharged, encountering hidden fees, receiving inconsistent quotes, or being surprised by charges not communicated upfront, which substantially drags down the pricing dimension. Project completion is generally solid but is undermined by a notable cluster of negative reviews describing incomplete work, repeat visits needed to resolve issues, abandoned jobs, and at least one multi-year restoration disaster. The high volume of reviews provides strong statistical confidence across all dimensions, but the persistent pricing and completion complaints prevent a higher overall score. Read less