Anderson Plumbing, Heating & Air

Anderson Plumbing, Heating & Air scores strongly on professionalism, with hundreds of reviews praising friendly, courteous, punctual, and well-presented technicians who wear shoe covers, communicate ETAs, and explain their work clearly. Technical experience and workmanship are also rated positively by the majority of reviewers, with many technicians described as knowledgeable and skilled problem-s... Read more

Anderson Plumbing, Heating & Air scores strongly on professionalism, with hundreds of reviews praising friendly, courteous, punctual, and well-presented technicians who wear shoe covers, communicate ETAs, and explain their work clearly. Technical experience and workmanship are also rated positively by the majority of reviewers, with many technicians described as knowledgeable and skilled problem-solvers. Project completion is generally solid, with most jobs finished as described, though a meaningful minority of reviews cite incomplete work, failed inspections, repeat callbacks for the same issue, and abandoned drywall repairs. The most significant drag on the overall score is pricing, which is the single most-complained-about dimension across the entire review set — dozens of reviewers describe quotes that are 2x to 10x competitor prices, with specific examples including $870 to install a faucet, $700 for a flapper replacement, $26,000 for an HVAC system quoted at $370 elsewhere, and $2,200 for a simple water line. A recurring pattern of technicians recommending full system replacements over repairs — sometimes involving disputed carbon monoxide readings — further undermines trust in pricing transparency. Read less