American Plumbing Group

American Plumbing Group and its associated Charlie/Carlos operation in San Diego have an overwhelmingly positive review record across all four scored dimensions. Professionalism is the most frequently cited strength, with dozens of reviewers praising punctuality, communication, courteous demeanor, and responsiveness — including proactive text updates and same-day or within-the-hour arrival times... Read more

American Plumbing Group and its associated Charlie/Carlos operation in San Diego have an overwhelmingly positive review record across all four scored dimensions. Professionalism is the most frequently cited strength, with dozens of reviewers praising punctuality, communication, courteous demeanor, and responsiveness — including proactive text updates and same-day or within-the-hour arrival times. Pricing is consistently described as fair, reasonable, and competitive, with multiple reviewers explicitly noting that APG beat out other quotes by significant margins. Project completion is strong, with the vast majority of jobs described as finished correctly and promptly, though one 2019 review (rated 2 stars) noted a failure to return calls after an initial job, and one 2024 review (rated 1 star) raised a concern about the business operating from a residential property. Experience scores are high, with reviewers frequently citing decades of knowledge, correct diagnosis where other plumbers failed, and skilled execution across a wide variety of job types including slab leaks, water heaters, drain clearing, and pipe replacement. Read less