$35 Drain Cleaning

This contractor has a deeply split review profile: a strong cohort of satisfied customers praising prompt response times, polite technicians (especially Jerry, Guillermo, and Ali), and quality workmanship on complex jobs, but a significant and recurring cluster of serious complaints about deceptive pricing practices. The advertised $35 drain cleaning price is repeatedly cited as bait-and-switch, w... Read more

This contractor has a deeply split review profile: a strong cohort of satisfied customers praising prompt response times, polite technicians (especially Jerry, Guillermo, and Ali), and quality workmanship on complex jobs, but a significant and recurring cluster of serious complaints about deceptive pricing practices. The advertised $35 drain cleaning price is repeatedly cited as bait-and-switch, with customers reporting costs ballooning to $275–$750 upon arrival, and multiple reviewers explicitly accusing the company of scamming. Warranty honoring is a major fault line — at least four reviews describe the company refusing to honor stated warranties or abandoning customers after upselling attempts failed. Professionalism scores are dragged down by documented incidents of rude dispatchers, a technician texting instructions to overcharge a customer, and an owner responding to complaints with 'Case Closed' dismissiveness. Experience scores are moderately positive when work is actually completed, with several reviewers praising skilled diagnosis and thorough execution on complex pipe replacement jobs, but offset by at least one case of a misdiagnosis that cost a customer $185 for a problem another company fixed in 10 minutes for $40. Read less