South Coast Fire Protection

South Coast Fire Protection shows significant inconsistency across reviews spanning 2013–2022. While some customers praise responsive technicians (Anthony, Tommy, Chris) and honest pricing, multiple recent reviews highlight serious professionalism issues: no-shows without communication, unresponsive office staff, and dismissive behavior from management (Sheryl). Pricing is a major pain point—c... Read more

South Coast Fire Protection shows significant inconsistency across reviews spanning 2013–2022. While some customers praise responsive technicians (Anthony, Tommy, Chris) and honest pricing, multiple recent reviews highlight serious professionalism issues: no-shows without communication, unresponsive office staff, and dismissive behavior from management (Sheryl). Pricing is a major pain point—customers consistently report shock at $450+ base fees and 3-hour minimums, though a few older reviews noted reasonable costs. Project completion is mixed; work is generally done well when it happens, but responsiveness and follow-through are unreliable. The company appears to have experienced staff quality and management culture problems, particularly evident in 2017–2022 reviews. Read less