Rooter Hero

Rooter Hero receives overwhelmingly negative feedback across nearly all dimensions. Pricing is the most severely criticized area, with multiple reviewers describing quotes that were 5–10x higher than what competitors charged for identical work, and at least two reviewers explicitly alleging bait-and-switch tactics. Project completion is also poor, with one reviewer requiring 4 visits to unclog a... Read more

Rooter Hero receives overwhelmingly negative feedback across nearly all dimensions. Pricing is the most severely criticized area, with multiple reviewers describing quotes that were 5–10x higher than what competitors charged for identical work, and at least two reviewers explicitly alleging bait-and-switch tactics. Project completion is also poor, with one reviewer requiring 4 visits to unclog a single toilet and another experiencing a drawn-out, poorly coordinated multi-worker job. Professionalism scores slightly higher due to a few mentions of promptness and politeness, but these positives are undermined by technicians who were unable to diagnose problems without repeatedly calling the office. Only one clearly positive review exists, which is insufficient to meaningfully offset the volume of serious complaints. Read less