Robertson Plumbing Services

R.E. Robertson receives consistently strong marks across all four dimensions, with professionalism and experience being the most frequently praised attributes — technicians like Jake, Chris, Matt, and Roderick are repeatedly cited by name for courteous, knowledgeable, and timely service. Pricing is generally viewed as reasonable and fair, though one notable complaint about a $250 backflow test (... Read more

R.E. Robertson receives consistently strong marks across all four dimensions, with professionalism and experience being the most frequently praised attributes — technicians like Jake, Chris, Matt, and Roderick are repeatedly cited by name for courteous, knowledgeable, and timely service. Pricing is generally viewed as reasonable and fair, though one notable complaint about a $250 backflow test (vs. a $90 market rate) and one review noting an inflated after-hours bill due to inefficiency temper the pricing score modestly. Project completion is strong overall, with same-day and next-day service frequently highlighted, but one significant negative review describes a failure to respond to an emergency in a timely manner for a 20-year loyal customer, and another describes property damage during a job with no accountability taken by management. A small number of professionalism detractors — including a rude receptionist complaint and a driving behavior complaint — prevent a top-tier professionalism score. Read less