Reese Plumbing

Reese Plumbing has an overwhelmingly positive review history spanning over a decade, with consistent praise for professionalism, responsiveness, technical skill, and job completion across a wide variety of plumbing tasks including full re-pipes, slab leaks, and routine repairs. However, a recurring and credible negative pattern exists around communication failures — specifically, multiple unrela... Read more

Reese Plumbing has an overwhelmingly positive review history spanning over a decade, with consistent praise for professionalism, responsiveness, technical skill, and job completion across a wide variety of plumbing tasks including full re-pipes, slab leaks, and routine repairs. However, a recurring and credible negative pattern exists around communication failures — specifically, multiple unrelated reviewers across different years explicitly describe being ignored after initial contact or after a paid visit, with no callbacks or follow-through on quotes. Pricing is generally regarded as fair and competitive, but two separate reviewers flagged lack of transparency or unexpectedly high costs, preventing a higher score in that dimension. Project completion scores well overall, with numerous accounts of jobs finished on time and cleanly, though the 2018 review noting an incomplete fix and the 2023 slab leak follow-up failure introduce meaningful deductions. Experience scores highest among all dimensions, with multiple detailed accounts of skilled diagnostics, problem-solving under difficult conditions, and inspector-praised workmanship. Read less