Reed’s Plumbing

Reed's Plumbing has a strong base of loyal, long-term customers who consistently praise punctuality, friendliness, and honest communication, driving solid scores across all dimensions. However, two serious negative reviews — one alleging $600 charged for two hours of unresolved work, and another alleging double-billing, refusal to provide a cost breakdown, and a retaliatory lien filing — signi... Read more

Reed's Plumbing has a strong base of loyal, long-term customers who consistently praise punctuality, friendliness, and honest communication, driving solid scores across all dimensions. However, two serious negative reviews — one alleging $600 charged for two hours of unresolved work, and another alleging double-billing, refusal to provide a cost breakdown, and a retaliatory lien filing — significantly weigh down the scores, particularly in pricing and professionalism. The pricing dimension is notably split: several reviewers call prices fair, while the 1-star reviews describe conduct that borders on predatory billing. Project completion scores are tempered by the 2024 review in which the crew left without completing the job. A significant concern is that six of the positive reviews were posted on the same date (2015-02-23), which raises a fake review flag and reduces confidence in the overall picture. Read less