Palisades Plumbing

The review set is deeply divided, with three strongly positive reviews praising responsiveness, professionalism, and quality work, and three strongly negative reviews describing serious misconduct including alleged drug use, extreme tardiness, and bait-and-switch pricing. The negative reviews contain specific, credible details that significantly drag down all dimensions. Professionalism is the mos... Read more

The review set is deeply divided, with three strongly positive reviews praising responsiveness, professionalism, and quality work, and three strongly negative reviews describing serious misconduct including alleged drug use, extreme tardiness, and bait-and-switch pricing. The negative reviews contain specific, credible details that significantly drag down all dimensions. Professionalism is the most heavily impacted dimension, with multiple reviewers citing unprofessional behavior, a plumber arriving hours late, and difficult interactions with the business owner. Pricing received the lowest score due to an explicit complaint about prices being changed after job completion with no recourse. Project completion is mixed — one reviewer explicitly states a repaired faucet was still leaking after service, while positive reviewers describe completed work. The overall WW Score is low due to the severity and specificity of the negative accounts, which cannot be dismissed. Read less