Doheny Plumbing

Doheny Plumbing demonstrates strong technical expertise and generally professional service delivery, with many customers praising punctuality, politeness, and skilled workmanship. However, the company is significantly hampered by persistent pricing concerns—numerous reviews document overcharges, lack of transparency in quotes, inflated parts markups, and failure to honor quoted prices. Project c... Read more

Doheny Plumbing demonstrates strong technical expertise and generally professional service delivery, with many customers praising punctuality, politeness, and skilled workmanship. However, the company is significantly hampered by persistent pricing concerns—numerous reviews document overcharges, lack of transparency in quotes, inflated parts markups, and failure to honor quoted prices. Project completion is generally solid, though some customers report unresolved issues requiring callbacks and additional charges. The most damaging pattern involves billing practices: customers frequently report being charged for unsuccessful diagnostic attempts, surprise fees not disclosed upfront, and aggressive collection tactics. While individual technicians (JT, Brandon, Dave, Tim) receive consistent praise, systemic issues with owner Jared's communication and billing practices undermine overall trust. Read less