Brass Built Plumbing

Brass Built / Charles Meece earns generally positive marks across most dimensions, with many reviewers praising his responsiveness, communication, and quality of workmanship. However, two reviews (likely from the same customer, posted on the same date with near-identical text) describe a significant pricing discrepancy — a verbal quote nearly doubling from $700 to $1,300 — and a refusal to ret... Read more

Brass Built / Charles Meece earns generally positive marks across most dimensions, with many reviewers praising his responsiveness, communication, and quality of workmanship. However, two reviews (likely from the same customer, posted on the same date with near-identical text) describe a significant pricing discrepancy — a verbal quote nearly doubling from $700 to $1,300 — and a refusal to return to address a post-service error code, which materially drags down both the pricing and project completion scores. The additional allegation that Charles texted the reviewer demanding deletion of the negative review is a serious professionalism concern that prevents the professionalism score from reaching the high range suggested by the otherwise positive reviews. Most of the strongly positive reviews are from 2019–2022, with limited recent data from 2023–2024, reducing confidence in current performance. Read less