Andrus Plumbing

Andrus Plumbing receives strong praise for responsiveness, same-day service, and technical competence across many reviews spanning over a decade, with multiple reviewers citing specific plumbers like Lance, Dallas, and Ryan as knowledgeable and professional. Project completion scores well overall, with most jobs described as completed promptly and correctly, though one notable no-show incident and... Read more

Andrus Plumbing receives strong praise for responsiveness, same-day service, and technical competence across many reviews spanning over a decade, with multiple reviewers citing specific plumbers like Lance, Dallas, and Ryan as knowledgeable and professional. Project completion scores well overall, with most jobs described as completed promptly and correctly, though one notable no-show incident and a reference to resolving a job another plumber could not finish add nuance. The most significant and consistent negative signal across the review set is pricing: at least 8 separate reviews explicitly describe charges as excessive, with comparisons to competitors and specific dollar amounts cited (e.g., $250–$400 for simple drain snaking, $1,400 implied labor for a water heater install), dragging the pricing dimension down substantially. Professionalism is mixed — while most reviewers praise friendliness and punctuality, one review describes a rude receptionist who hung up on a caller, and another describes a no-show with a late callback, preventing a top score. Overall, this is a capable and responsive company with a meaningful and recurring pricing concern that prospective customers should investigate before hiring. Read less