Franks Rooter & Pumping Service

Frank's Rooter & Pumping Service shows strong technical expertise and experience (88/100), with multiple reviews praising their knowledge and competence. However, professionalism is inconsistent (72/100), with several reviews citing rudeness, unprofessional behavior, and missed appointments, though recent reviews (2024) report excellent professionalism. Project completion is the weakest dimension ... Read more

Frank's Rooter & Pumping Service shows strong technical expertise and experience (88/100), with multiple reviews praising their knowledge and competence. However, professionalism is inconsistent (72/100), with several reviews citing rudeness, unprofessional behavior, and missed appointments, though recent reviews (2024) report excellent professionalism. Project completion is the weakest dimension (65/100), with documented cases of incomplete follow-through, warranty disputes, and callback issues. Pricing appears fair (82.5/100) based on limited mentions. The significant gap between older positive reviews (2013-2016) and mixed recent performance suggests potential operational changes or inconsistency. Read less