Pagel Service

Pagel Service Co. earns strong marks across all four dimensions based on a solid volume of detailed, specific reviews spanning several years. Professionalism is well-supported by repeated mentions of punctuality, friendly communication, and responsiveness — though two 1-star reviews citing unanswered calls, poor communication, and a customer being hung up on meaningfully temper this score. Proje... Read more

Pagel Service Co. earns strong marks across all four dimensions based on a solid volume of detailed, specific reviews spanning several years. Professionalism is well-supported by repeated mentions of punctuality, friendly communication, and responsiveness — though two 1-star reviews citing unanswered calls, poor communication, and a customer being hung up on meaningfully temper this score. Project completion scores are similarly strong, with multiple reviewers describing jobs finished correctly the first time, same-day or next-day service, and clean worksite practices, but two reviews describing complete failure to return calls or honor warranty obligations prevent a higher score. Experience is consistently praised across diverse job types including HVAC, plumbing, slab leak repair, and water heater installation, with specific technical details lending credibility. Pricing is mentioned favorably by several reviewers using terms like 'fair,' 'reasonable,' and 'way less than a bigger company,' though the mention count, while sufficient for HIGH confidence, is smaller relative to other dimensions. Read less