Lasting Legacy Plumbing Heating and Air

Lasting Legacy demonstrates strong professionalism with consistently polite, responsive, and knowledgeable technicians across 13 reviews. Technical expertise is solid, with multiple mentions of skilled problem-solving and honest recommendations. However, project completion shows mixed results—while many jobs are completed well, two significant issues (unfinished vinyl repair, follow-up leak) and... Read more

Lasting Legacy demonstrates strong professionalism with consistently polite, responsive, and knowledgeable technicians across 13 reviews. Technical expertise is solid, with multiple mentions of skilled problem-solving and honest recommendations. However, project completion shows mixed results—while many jobs are completed well, two significant issues (unfinished vinyl repair, follow-up leak) and aggressive upselling tactics damage this dimension. Pricing is a notable weakness, with multiple customers reporting quotes 3x higher than competitors and aggressive sales tactics targeting seniors, though some reviews praise reasonable pricing. The company's willingness to address complaints (owner intervention in one case) is positive but does not fully offset the documented service failures. Read less