Hedrick & Young Plumbing

Hedrick & Young Plumbing demonstrates strong professionalism and project completion capabilities, with consistently positive feedback on technician punctuality, communication, and work quality. The company excels at responsiveness and same-day service, earning high marks across 89 mentions of professional conduct. However, pricing emerges as a significant concern, with multiple customers reporting... Read more

Hedrick & Young Plumbing demonstrates strong professionalism and project completion capabilities, with consistently positive feedback on technician punctuality, communication, and work quality. The company excels at responsiveness and same-day service, earning high marks across 89 mentions of professional conduct. However, pricing emerges as a significant concern, with multiple customers reporting overcharges, aggressive upselling (particularly hydrojetting and unnecessary repairs), and commission-based technician incentives that appear to drive inflated quotes. While experience and technical skill are generally well-regarded (81.3 score), several negative reviews document instances of inexperienced technicians, incorrect initial diagnoses, and warranty disputes. The WW Score of 79.8 reflects strong operational execution tempered by legitimate pricing transparency and ethical concerns. Read less