California Pumping

This contractor's reviews paint an overwhelmingly negative picture across all four scored dimensions. Professionalism is severely damaged by repeated accounts of no-shows, missed appointments without notification, staff hanging up on customers, and unresponsive communication — with only 3 reviews offering any positive note about friendly staff. Pricing is a major red flag, with multiple reviewer... Read more

This contractor's reviews paint an overwhelmingly negative picture across all four scored dimensions. Professionalism is severely damaged by repeated accounts of no-shows, missed appointments without notification, staff hanging up on customers, and unresponsive communication — with only 3 reviews offering any positive note about friendly staff. Pricing is a major red flag, with multiple reviewers explicitly alleging fraudulent charges for work not performed, hidden fees, inflated labor charges, and deceptive upselling tactics including a BBB complaint from a U.S. veteran. Project completion is critically low, with multiple reviews describing jobs left incomplete, tanks not actually pumped despite being charged, holes left open overnight, and work abandoned — only 2–3 reviews describe a job being finished satisfactorily. Experience scores marginally higher than the others only because a handful of reviews describe competent pumping work, but this is heavily offset by accounts of deliberate damage to septic lids, false system failure diagnoses to upsell replacements, and technicians performing cursory or dishonest assessments. Read less