Bernal’s Plumbing

Bernal's Plumbing has a strong overall reputation built on responsiveness, fair pricing, and technical competence across a large volume of reviews spanning roughly 8 years. The majority of customers praise Frank's punctuality, communication, and willingness to go above and beyond — including fixing extra items at no charge and returning to correct issues. However, several credible negative revie... Read more

Bernal's Plumbing has a strong overall reputation built on responsiveness, fair pricing, and technical competence across a large volume of reviews spanning roughly 8 years. The majority of customers praise Frank's punctuality, communication, and willingness to go above and beyond — including fixing extra items at no charge and returning to correct issues. However, several credible negative reviews describe serious failures: a no-show with no communication, a tenant left waiting all day, an unlicensed worker completing a repipe, alleged dishonesty about a water heater's age, theft by an employee, and a month-long job with residents left without basic facilities. These negative reviews meaningfully suppress the professionalism and project completion scores, as they describe real and specific incidents rather than vague dissatisfaction. Pricing scores remain relatively strong as the majority of reviewers explicitly cite fair and competitive rates with no hidden charges. Read less