AAA Plumbing Heating & Air

Rick and AAA Plumbing receive strong praise across many reviews for responsiveness, punctuality, and a friendly, informative attitude — but these positives are meaningfully offset by a consistent pattern of serious complaints. Pricing is the most contested dimension: multiple negative reviews allege significant overcharging, inflated quotes, and charging for services not rendered, which substant... Read more

Rick and AAA Plumbing receive strong praise across many reviews for responsiveness, punctuality, and a friendly, informative attitude — but these positives are meaningfully offset by a consistent pattern of serious complaints. Pricing is the most contested dimension: multiple negative reviews allege significant overcharging, inflated quotes, and charging for services not rendered, which substantially drags down the price-friendly score. Project completion is also mixed, with at least two reviews explicitly stating that work was left unfinished or ineffective after Rick departed. Experience scores moderately well given praise for technical knowledge and same-day problem-solving, but is undermined by one review describing a diagnostic approach that appeared fabricated and another where basic drain work failed. Professionalism scores above average overall due to the volume of positive mentions, but is pulled down by a rude phone interaction complaint and the alleged targeting of a vulnerable senior citizen. Read less