Val’s Plumbing and Heating

Val's Plumbing shows significant inconsistency across reviews spanning 2012–2023. While positive reviews praise professionalism, efficiency, and workmanship (particularly from 2012–2017), a substantial cluster of negative reviews (2015–2021) cite unethical billing practices, hidden charges, incomplete work, and rude customer service. Professionalism scores are dragged down by repeated compla... Read more

Val's Plumbing shows significant inconsistency across reviews spanning 2012–2023. While positive reviews praise professionalism, efficiency, and workmanship (particularly from 2012–2017), a substantial cluster of negative reviews (2015–2021) cite unethical billing practices, hidden charges, incomplete work, and rude customer service. Professionalism scores are dragged down by repeated complaints about phone staff rudeness and unprofessional behavior. Pricing is a major weakness, with multiple reviews documenting surprise fees, inflated hourly charges, and billing disputes. Project completion shows mixed results, with some jobs done well but others abandoned or requiring callbacks. Experience/workmanship is the strongest dimension, though even skilled technicians cannot overcome systemic billing and service issues. Read less