Reliable Plumbing & Heating Services

Reliable Plumbing & Heating receives broadly positive marks for professionalism and interpersonal conduct — many reviewers praise individual technicians (Steve, Mario, Carlos, Joseph, Javen) as punctual, courteous, and communicative. However, pricing is a significant and recurring concern: multiple detailed negative reviews cite charges of $400/hour in effective labor rates, a $200 part sold for... Read more

Reliable Plumbing & Heating receives broadly positive marks for professionalism and interpersonal conduct — many reviewers praise individual technicians (Steve, Mario, Carlos, Joseph, Javen) as punctual, courteous, and communicative. However, pricing is a significant and recurring concern: multiple detailed negative reviews cite charges of $400/hour in effective labor rates, a $200 part sold for $12 at retail, non-itemized bills, and aggressive upselling tactics including misrepresenting appliance age. Project completion is mixed — the majority of jobs are finished, but there are credible accounts of no-shows, rescheduled appointments without notice, work that failed within 24 hours requiring return visits, and at least one instance of a charged diagnosis that produced no diagnosis. Technical experience is generally rated positively by satisfied customers but is undermined by several detailed accounts of misdiagnosis, incorrect installations, and technicians fishing for replacement sales rather than solving the actual problem. Read less