Preston’s Plumbing & Heating

Preston's Plumbing and Heating earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — punctuality, courtesy, and responsiveness are mentioned repeatedly across decades of reviews. Pricing is generally described as reasonable, fair, and transparent, with one notable positive mention of a job completed under bid price, though one review ... Read more

Preston's Plumbing and Heating earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — punctuality, courtesy, and responsiveness are mentioned repeatedly across decades of reviews. Pricing is generally described as reasonable, fair, and transparent, with one notable positive mention of a job completed under bid price, though one review alleges an attempted triple-charge and work without permits, which tempers the pricing score. Project completion is largely positive with many reviews describing timely, thorough work, but is meaningfully dragged down by two serious negative reviews: one alleging a reversed water heater installation that caused a house electrical failure and was never remedied, and another alleging an abandoned job leaving a family without heat in winter. Experience scores well overall given repeated praise for technical knowledge and quality workmanship, but the reversed water heater installation and the oversized furnace allegation represent credible, specific technical failures that prevent a higher score. Read less