Brad’s Plumbing And Rooter

Brad's Plumbing (now operated under Jesus Galvan) earns strong marks across all four dimensions, with the majority of reviewers praising prompt communication, same-day or next-day responsiveness, fair pricing, and skilled workmanship across a wide variety of jobs. Professionalism scores are tempered by two notable failures: a 2015 review describing two no-show appointments with no communication, a... Read more

Brad's Plumbing (now operated under Jesus Galvan) earns strong marks across all four dimensions, with the majority of reviewers praising prompt communication, same-day or next-day responsiveness, fair pricing, and skilled workmanship across a wide variety of jobs. Professionalism scores are tempered by two notable failures: a 2015 review describing two no-show appointments with no communication, and a 2023 review detailing a serious office communication breakdown where a leak specialist was never properly scheduled, leaving a customer with an unresolved and worsening leak. Project completion is similarly strong overall but is pulled down by those same two incidents, which represent genuine follow-through failures rather than isolated misunderstandings. Pricing is consistently praised as fair or reasonable across many reviews spanning multiple years, lending that dimension solid credibility. Experience scores are high, with multiple reviewers citing correct diagnosis, problem-solving on difficult jobs, and quality workmanship, though the 2020 review alleging a vague 'time and materials' quote with a surprise $95 fee introduces a minor concern about transparency in larger project scoping. Read less