Associated Services Heating, Solar & Air

Associated Services presents a deeply polarized review profile. On the positive side, technicians like Isaiah, Chris, and Thomas are repeatedly praised for punctuality, technical skill, honesty, and professionalism — with multiple reviewers noting they were saved from unnecessary costly repairs by honest diagnostics. However, a significant cluster of negative reviews — spanning multiple years ... Read more

Associated Services presents a deeply polarized review profile. On the positive side, technicians like Isaiah, Chris, and Thomas are repeatedly praised for punctuality, technical skill, honesty, and professionalism — with multiple reviewers noting they were saved from unnecessary costly repairs by honest diagnostics. However, a significant cluster of negative reviews — spanning multiple years — describes a recurring pattern of no-shows, broken appointments, rude behavior (specifically attributed to a person named Richard), and at least one instance where a completed service visit left a system in worse condition than before. Pricing is generally viewed as fair or competitive by those who comment on it, but one reviewer cited a $15,000 estimate for a small home as egregious. Project completion is the most damaged dimension, with multiple reviewers explicitly describing abandoned appointments, unreturned calls, and work that created new problems. The experience dimension scores highest because when technicians do show up, their technical competence is frequently praised. Read less