Apex Plumbing and Heating

The overwhelming majority of reviews describe serious failures across all dimensions, including no-shows, missed appointments, unfinished or improperly completed work, alleged fraud (claiming a furnace was installed when it was not), a gas leak following installation, unsafe electrical work, and combative or dishonest behavior from staff. The few positive reviews — primarily from 2022 — descri... Read more

The overwhelming majority of reviews describe serious failures across all dimensions, including no-shows, missed appointments, unfinished or improperly completed work, alleged fraud (claiming a furnace was installed when it was not), a gas leak following installation, unsafe electrical work, and combative or dishonest behavior from staff. The few positive reviews — primarily from 2022 — describe a genuinely good experience with specific technicians (Kumar, Shameer), praising communication, speed, and quality, which prevents the score from reaching the floor. However, these positive reviews are heavily outnumbered and do not offset the volume and severity of negative accounts. Project completion is scored especially low due to multiple explicit reports of abandoned jobs, missed callbacks, and work left in a dangerous or defective state. Pricing receives a slightly higher score only because one reviewer noted 'reasonable price,' though another reported paying cash with no receipt and alleged overpayment was never returned. Read less