States Plumbing

States Plumbing demonstrates exceptional performance across all four dimensions. Professionalism is the strongest area, with 47 reviews explicitly praising punctuality, responsiveness, courteous demeanor, and communication. Project completion is consistently reliable with 45 mentions of jobs finished properly, often with extra attention to detail and follow-through on callbacks. Experience and tec... Read more

States Plumbing demonstrates exceptional performance across all four dimensions. Professionalism is the strongest area, with 47 reviews explicitly praising punctuality, responsiveness, courteous demeanor, and communication. Project completion is consistently reliable with 45 mentions of jobs finished properly, often with extra attention to detail and follow-through on callbacks. Experience and technical skill are well-documented across 38 reviews, with customers noting knowledgeable problem-solving and quality workmanship. Pricing is fair and competitive according to 28 reviews, with transparent quotes and no hidden charges. The single negative review (2.0 stars) regarding a toilet installation issue is an outlier; while Curtis was responsive and professional, the underlying problem (uneven floor) was ultimately beyond his scope, and the customer was left dissatisfied despite his efforts. Read less