Signature Plumbing

Signature Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks in professionalism (86.5) and project completion (84.0). The company excels at punctuality, responsiveness, and courteous service, with owner Jim Davies and technicians like Ed frequently praised for going above and beyond. However, pricing emerges as a notable weakness (76.0), wit... Read more

Signature Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks in professionalism (86.5) and project completion (84.0). The company excels at punctuality, responsiveness, and courteous service, with owner Jim Davies and technicians like Ed frequently praised for going above and beyond. However, pricing emerges as a notable weakness (76.0), with multiple customers citing high service call fees ($79–$89), expensive labor rates, and quotes significantly above competitors. While most jobs are completed successfully and on time, a subset of negative reviews highlights concerns about incomplete diagnostics, follow-up issues, and occasional quality control problems. The company's long-standing reputation and high volume of positive reviews (130+ five-star ratings) outweigh the legitimate pricing and service consistency concerns. Read less