Sam’s Plumbing Services

Sam's Plumbing Services demonstrates strong overall performance with a WW Score of 82.1. Professionalism is a clear strength, with 62 mentions highlighting responsiveness, punctuality, courteous demeanor, and clear communication. Project completion is equally robust with 71 mentions confirming reliable job finishing, same-day or next-day service, and follow-through on callbacks. Experience scores ... Read more

Sam's Plumbing Services demonstrates strong overall performance with a WW Score of 82.1. Professionalism is a clear strength, with 62 mentions highlighting responsiveness, punctuality, courteous demeanor, and clear communication. Project completion is equally robust with 71 mentions confirming reliable job finishing, same-day or next-day service, and follow-through on callbacks. Experience scores well at 85.1 based on 48 mentions of technical skill, problem-solving ability, and quality workmanship. Pricing is the weakest dimension at 76.5, with 28 mentions revealing mixed sentiment—while many customers praise fair and reasonable rates, several negative reviews cite significant overcharging (e.g., $2,900 vs. $400 quote, $275 for a 20-minute job), creating pricing inconsistency concerns. Read less