Rooter Hero Plumbing & Air - Roseville

Three of the four reviews are strongly negative and paint a consistent picture of poor punctuality, missed appointments, lack of communication, and failure to complete or properly diagnose work. One positive review (5 stars) praises a technician named Eric G. for resolving a warranty callback, providing the only upward pull on the scores. Pricing concerns are significant, with one reviewer citing ... Read more

Three of the four reviews are strongly negative and paint a consistent picture of poor punctuality, missed appointments, lack of communication, and failure to complete or properly diagnose work. One positive review (5 stars) praises a technician named Eric G. for resolving a warranty callback, providing the only upward pull on the scores. Pricing concerns are significant, with one reviewer citing a $360 estimate against an advertised $77 special and another being pushed toward a $5,000 replacement for a $20 fix. Workmanship quality is deeply concerning in two reviews — one technician left a gas line open after turning off a pilot light, and another dismissed a repairable water heater without proper diagnosis. The single positive review prevents scores from bottoming out entirely but does not meaningfully offset the volume and severity of the negative experiences. Read less