Pure Plumbing Experts

Pure Plumbing Experts receives strong praise across most reviews for punctuality, pleasant demeanor, responsiveness, and clean workmanship, with multiple reviewers noting Nick and his crew arrived on time and communicated clearly throughout jobs. Pricing is consistently described as fair and reasonable across several reviews, with at least two instances where no charge was applied for follow-up vi... Read more

Pure Plumbing Experts receives strong praise across most reviews for punctuality, pleasant demeanor, responsiveness, and clean workmanship, with multiple reviewers noting Nick and his crew arrived on time and communicated clearly throughout jobs. Pricing is consistently described as fair and reasonable across several reviews, with at least two instances where no charge was applied for follow-up visits. However, one detailed and credible 1-star review from 2022 significantly weighs down all dimensions, describing dishonest contract practices, poor workmanship on a shower pan installation, a fire started in the home, and refusal to honor the original scope of work. Project completion scores are tempered by this same review, which describes incomplete finish work and disputed contract terms. The overall picture is a contractor with a generally positive track record but a serious unresolved complaint that cannot be dismissed. Read less