Find Nearby Plumbers In Roseville, California

The Right Guys Plumbing, led by Mitch, demonstrates exceptional performance across all four dimensions. Professionalism is consistently praised with 68 mentions of punctuality, communication, politeness, and responsiveness. Project completion is strong with 72 mentions of finished work, timely delivery, and follow-through on callbacks. Experience is the standout dimension with 78 mentions of technical expertise, problem-solving ability, and superior workmanship, particularly in tankless water heater installations. Pricing receives 32 mentions highlighting fair quotes, transparency, and value for money. The single negative review (2.0 stars, Feb 2020) regarding missed callbacks and poor follow-through is substantially outweighed by 86 positive reviews demonstrating consistent reliability and quality.

• One negative review (Feb 2020) citing missed callbacks and poor follow-through on scheduled appointments—represents 1.1% of total reviews and appears to be an isolated incident given the overwhelming positive pattern
• Review dates span from 2014 to 2024; approximately 75% of reviews are from 2019 onward, indicating strong recent performance consistency
• No evidence of fake reviews detected; reviews contain specific details about services (tankless heater installations, repairs, pricing comparisons), varied writing styles, and authentic customer experiences with named technicians (Mitch, Victor, Anthony)

This WW Score of 93.2 is highly reliable, based on 86 usable reviews with consistent positive feedback across all dimensions and high confidence factors (5+ mentions per dimension). The single negative review does not materially impact the overall assessment given the substantial volume and consistency of positive evidence.

Wagner Plumbing (Jeff) demonstrates exceptional performance across all four dimensions with consistently high marks. Professionalism is the strongest dimension, with 26 reviews explicitly praising punctuality, responsiveness, politeness, and courteous demeanor. Project completion is equally strong with 24 mentions confirming on-time delivery, thorough work, and follow-through on commitments. Pricing receives strong support from 16 reviews highlighting fair quotes, transparency, and value for money. Experience is well-documented across 18 reviews emphasizing technical skill, problem-solving ability, and quality workmanship. The WW Score of 93.2 reflects a highly reliable contractor with minimal weaknesses.

• One negative review (1-star, 2013-06-11) alleges hourly billing practices, phone usage during work, and incomplete electrical work on dishwasher installation. This is a significant outlier among 32 positive reviews and suggests either a past service issue or potential fake negative review. However, it is treated as legitimate data and factored into scoring.
• Three reviews contain only 'unknown' text with 5-star ratings (2015-12-22, 2015-06-22, 2014-12-18), providing no usable evidence. These were excluded from analysis.
• One review (2024-10-12) is extremely brief ('There was a fast guy 👌') with minimal detail, though it does support professionalism and speed claims.
• Most reviews (24 of 33) are older than 12 months, with only 5 reviews from 2024 and 3 from 2021-2023. Recent data is limited, though recent reviews align with historical pattern.
• All usable reviews are 5-star except one 1-star review, creating a heavily skewed distribution. While this could suggest fake reviews, the detailed nature of most positive reviews and the presence of one credible negative review suggest authentic feedback rather than coordinated fake reviews.

This WW Score of 93.2 is highly reliable and should be trusted as a strong indicator of contractor quality, supported by 32 usable reviews with consistent evidence across all dimensions. However, the age of most reviews (pre-2023) and the single credible negative review from 2013 suggest obtaining recent references before engagement to confirm current service standards remain consistent.

Mike (Leak On Lock Plumbing) demonstrates exceptional performance across all four dimensions. Professionalism is consistently praised with 13 mentions highlighting punctuality, responsiveness, clear communication, politeness, and same-day service availability. Project completion is strong with 12 mentions confirming jobs finished thoroughly, on-time delivery, and follow-through on recommendations. Pricing receives 9 mentions emphasizing fair, reasonable, and transparent quotes with no hidden charges. Experience is validated by 11 mentions of technical knowledge, problem-solving ability, and quality workmanship, including complex diagnostics that surpassed larger competitors. All reviews are recent (past 12 months except 2 from late 2023), detailed, and specific.

• All 14 reviews are 5-star ratings with no negative feedback or complaints. While individual reviews contain specific details and vary in length/focus, the universal 5-star pattern warrants noting. However, reviews are substantive and specific enough (mentioning names, dates, detailed scenarios) to appear authentic rather than fabricated.
• Two reviews (2024-04-13) were posted on the same date within minutes of each other. One is notably generic ('pleasant and hassle-free,' 'high professionalism') compared to others. This review is less detailed than typical pattern and may warrant slight skepticism, though it does not substantially alter overall assessment given the 12 other detailed reviews.
• Recency is strong: 12 of 14 reviews are from 2024 (past 12 months), with only 2 from late 2023. This supports reliability of current performance assessment.

This WW Score of 93.2 is highly reliable. It is based on 14 substantive reviews with strong recency (86% from past 12 months), high mention counts across all dimensions (9-13 per dimension), and consistent specific details that indicate authentic customer experiences. The universal 5-star rating is notable but not disqualifying given the specificity and variation in review content. Confidence is HIGH across all dimensions.

Longo Plumbing demonstrates exceptional performance across all four dimensions. Professionalism is the strongest pillar, with 28 reviews explicitly praising punctuality, communication, friendliness, and respectful conduct. Project completion is consistently reliable, with 24 reviews confirming on-time delivery, same-day service, follow-up calls, and no abandoned work. Pricing receives strong marks from 11 reviews highlighting fair quotes, transparency, competitive rates, and no hidden charges. Experience is well-documented across 13 reviews emphasizing skilled workmanship, problem-solving ability, and technical knowledge. The contractor shows particular strength in handling complex installations in tight spaces and diagnosing problems accurately.

• All 41 reviews are 5-star or 4.5-star ratings with no negative reviews present. While the consistency of positive feedback is notable, the complete absence of any critical feedback is unusual and warrants cautious interpretation.
• Several reviews are extremely brief (e.g., 'All good,' 'N/a,' 'Job well done') and provide minimal substantive detail, though they do not appear to be fabricated.
• Most reviews (approximately 32 of 41) are from 2023 or earlier, with only 9 reviews from 2024. Recent data is limited but still present.
• The name 'Patrick' appears consistently across reviews, suggesting a single primary technician. One review references 'Patrick's father' also assisting, confirming family operation.

This WW Score of 92.3 is highly reliable based on 41 reviews with strong mention counts across all dimensions (11–28 mentions each), all from the past 2+ years. However, the complete absence of any negative or mixed reviews should be noted as atypical; this score reflects the available data but may not capture the full spectrum of customer experience. The score is most trustworthy for professionalism and project completion, which have the highest mention counts.

Superior Building Solutions demonstrates exceptional performance across all four dimensions. Professionalism is consistently praised across all 8 reviews, with explicit mentions of punctuality, politeness, communication, responsiveness, and respectful conduct on job sites. Project completion is uniformly strong, with all reviews confirming on-time delivery, complete job fulfillment, and thorough cleanup. Experience and skill are well-documented through 24+ years of client relationships and diverse project scope (bathroom remodels, plumbing, flooring, kitchen work, additions). Pricing is described as fair, transparent, and competitive in 5 reviews, with no hidden charges reported. The owner Florin is personally involved in projects and maintains long-term client relationships.

• All 8 reviews are 5-star ratings with no negative feedback or critical comments—this is statistically unusual and warrants caution. While the reviews contain specific project details and vary in writing style, the uniformity of perfect ratings suggests potential selection bias or that only satisfied customers reviewed.
• Most recent reviews cluster heavily in August-October 2024 (6 of 8 reviews), with only 2 reviews from 2021 and earlier. This recency concentration may reflect recent business growth or increased review activity rather than long-term performance validation.
• No reviews mention any problems, delays, cost overruns, or service failures. While this is positive, the complete absence of any critical detail is atypical for a large review set and should be interpreted conservatively.

This WW Score of 92.3 is based on strong, specific evidence across all dimensions with HIGH confidence, but should be interpreted with awareness that all reviews are 5-star ratings with no critical feedback, which may not fully represent the complete customer experience spectrum.

Ben demonstrates exceptional performance across all four dimensions with consistently positive feedback. Professionalism is highlighted in all reviews through punctuality, communication, responsiveness, and pleasant demeanor during complex projects. Pricing is explicitly praised as reasonable and transparent with no hidden charges in the reviews that mention cost. Project completion is evidenced by successful delivery of major remodels on tight timelines, problem-solving when inheriting abandoned work, and follow-through on callbacks. Experience is demonstrated through skilled electrical and plumbing work, quality craftsmanship, and ability to educate clients on technical matters. The WW Score of 92.3 reflects strong, consistent performance with moderate confidence due to the small sample size of 4 reviews.

• Small sample size (4 reviews) limits statistical confidence despite positive consistency
• All reviews are 5-star ratings with no critical feedback or negative experiences mentioned
• Two reviews (dated 2023-08-17 and 2023-08-21) are over 1 year old; only one review from 2024
• Review from 2023-09-09 contains unusually detailed personal commentary about Ben's faith and character that goes beyond typical service evaluation, though it does provide substantive project details
• No reviews mention any problems, delays, or dissatisfaction, which is atypical for any contractor and suggests possible selection bias (only satisfied customers reviewed)

This WW Score of 92.3 should be treated with moderate caution due to the small sample size (4 reviews) and absence of any critical feedback; while the consistency is impressive, a larger and more diverse review pool would be needed to confirm this score represents typical performance across all customer segments.