CNS Plumbing

Steve Dresner of CNS Plumbing demonstrates severe and consistent professionalism failures across nearly all reviews, including missed appointments, poor communication, dishonesty about product specifications, and aggressive behavior toward customers. Pricing concerns are prominent, with evidence of bait-and-switch tactics, scope creep, and demands for full payment before job completion. Project co... Read more

Steve Dresner of CNS Plumbing demonstrates severe and consistent professionalism failures across nearly all reviews, including missed appointments, poor communication, dishonesty about product specifications, and aggressive behavior toward customers. Pricing concerns are prominent, with evidence of bait-and-switch tactics, scope creep, and demands for full payment before job completion. Project completion is compromised by incomplete work, installation errors (loose earthquake straps, improper heater placement), and quality issues requiring callbacks. While technical experience shows occasional competence (one positive tankless heater diagnosis), this is heavily outweighed by multiple instances of poor workmanship, failed repairs, and lack of problem-solving ability. The single 5-star review from 2014 contrasts sharply with four 1-star reviews, with the most recent negative reviews from 2016-2018 suggesting ongoing issues. Read less