AJS Sprinkler

AJS Sprinkler has a strong base of satisfied customers who consistently praise the technical expertise, punctuality, and courteous demeanor of Steve, Troy, Kenny, and the broader crew. Project completion scores well overall, with many reviewers noting jobs finished on time, within estimate, and with thorough testing and cleanup — including several instances of going above and beyond (same-day ca... Read more

AJS Sprinkler has a strong base of satisfied customers who consistently praise the technical expertise, punctuality, and courteous demeanor of Steve, Troy, Kenny, and the broader crew. Project completion scores well overall, with many reviewers noting jobs finished on time, within estimate, and with thorough testing and cleanup — including several instances of going above and beyond (same-day callbacks, after-hours work, fixing issues discovered mid-job). However, professionalism is meaningfully dragged down by a recurring and credible pattern of communication failures: multiple independent reviewers across different years report unanswered calls, unreturned messages, and at least one no-show for a scheduled appointment. Pricing is the weakest dimension — while some customers found costs fair or even below estimate, a notable number of reviewers explicitly called out high labor rates, unexpected bill totals, and a sense that pricing lacked transparency upfront. One serious negative review also raises concerns about diagnostic accuracy, blame-shifting after a post-service failure, and lack of after-hours emergency support, which moderately impacts both professionalism and project completion confidence. Read less