Pierce J R Plumbing Co Inc of Sacramento

The review set paints a deeply mixed but predominantly negative picture of JR Pierce Plumbing. The most damaging evidence comes from multiple accounts of incorrect installations — including a 38-foot improperly sloped drain pipe confirmed by four independent plumbers, a misinstalled garbage disposal, an unglued drain pipe, and poorly routed piping in new construction — all pointing to serious ... Read more

The review set paints a deeply mixed but predominantly negative picture of JR Pierce Plumbing. The most damaging evidence comes from multiple accounts of incorrect installations — including a 38-foot improperly sloped drain pipe confirmed by four independent plumbers, a misinstalled garbage disposal, an unglued drain pipe, and poorly routed piping in new construction — all pointing to serious and recurring workmanship failures. Professionalism scores were pulled in opposite directions: a handful of older reviews praise specific technicians (Frank, Bret, Don) for courtesy, punctuality, and shoe removal, while newer reviews describe dishonest service calls, dismissive responses to legitimate complaints, and reckless driving by company vehicles. Pricing received a low score due to one review explicitly describing a $95 charge for a service call that yielded no actionable result, which the customer characterized as dishonest. Project completion is the most heavily weighted dimension and received the lowest effective score, as multiple reviews describe work that was either done incorrectly, left incomplete, or failed to resolve the stated problem despite repeated callbacks. Read less