Redlands & Henry Bush Plumbing, Heating and Air Conditioning

Redlands & Henry Bush Plumbing scores strongly on professionalism, with the vast majority of reviewers praising technicians for punctuality, communication, friendliness, and respectful conduct in the home — individual techs like Noah, John, Miguel, Josh, Mario, and Jonathan are repeatedly highlighted by name. Project completion is also solid, with most jobs described as finished on time or ahead... Read more

Redlands & Henry Bush Plumbing scores strongly on professionalism, with the vast majority of reviewers praising technicians for punctuality, communication, friendliness, and respectful conduct in the home — individual techs like Noah, John, Miguel, Josh, Mario, and Jonathan are repeatedly highlighted by name. Project completion is also solid, with most jobs described as finished on time or ahead of schedule, follow-through honored, and callbacks conducted; a small number of negative reviews cite delayed scheduling, a week-long wait for a return visit, and one instance of a broken thermostat not proactively replaced. Experience and technical skill are well-regarded across plumbing, HVAC, and water heater work, with reviewers noting thorough diagnostics, problem-solving, and knowledgeable explanations — though one review describes a failed AC repair that leaked refrigerant within a week. Pricing is the most significant drag on the score: a substantial and consistent pattern of complaints across multiple years describes charges perceived as excessive, quotes that changed between verbal agreement and invoice, refusal to provide itemized bills, and at least two instances involving elderly customers being charged significantly more than verbally quoted. Read less