Pronto Plumbing & Rooter

Fabian and Pronto Plumbing show a mixed and declining track record across reviews spanning 2015–2021. Professionalism is the most-discussed dimension and is heavily polarized: several reviewers praise prompt communication and respectful service, while multiple others cite significant no-shows, late arrivals, dismissive responses to complaints, and unfinished work. Pricing is a notable concern, w... Read more

Fabian and Pronto Plumbing show a mixed and declining track record across reviews spanning 2015–2021. Professionalism is the most-discussed dimension and is heavily polarized: several reviewers praise prompt communication and respectful service, while multiple others cite significant no-shows, late arrivals, dismissive responses to complaints, and unfinished work. Pricing is a notable concern, with at least three reviewers explicitly flagging high costs, mark-ups on parts, lack of pricing transparency, and sticker shock — offset only partially by one reviewer calling pricing fair. Project completion is similarly split, with documented cases of incomplete work, a wall left with a sink hole, and a job requiring two visits that should have needed one. Experience scores moderately well, with long-term customers and one detailed reviewer praising diagnostic skill and workmanship, though the pattern of declining quality over time tempers confidence in current skill levels. Read less