Find Nearby Plumbers In Riverside, California

Carlos at A Second Opinion Plumbing receives overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most frequently and consistently praised attribute — reviewers repeatedly highlight his punctuality, communication, honesty, and courteous demeanor. Pricing is a standout strength, with numerous reviewers explicitly comparing his quotes favorably against competitors, sometimes saving hundreds or even thousands of dollars. Project completion scores are high, with many reviews confirming same-day or next-day resolution, follow-through on multi-visit jobs, and a willingness to work after hours and on weekends. Experience is well-supported by specific accounts of accurate diagnostics, problem-solving on complex or unusual jobs, and technical explanations that customers found clear and trustworthy. The only minor caveat is that 3 reviews contained no text and could not contribute usable data.

• 3 reviews contained no text (blank body, rating only) and were excluded from dimension scoring.
• A large cluster of reviews share the date 2024-06-09 00:00:00 and 2023-06-10 00:00:00 with no timestamps, suggesting possible batch imports or backdated entries rather than organic submission — treat these with mild caution.
• One review (Carlos took great care of my two properties) appears to be duplicated nearly verbatim across two different dates (2023-06-10 and 2022-10-15), which may indicate a copied or re-submitted review.
• All 91 reviews are 5-star ratings with zero negative or mixed reviews, which is statistically unusual for a contractor with this volume of reviews. While the review content is largely specific and detailed, the complete absence of any critical feedback warrants a flag.
• Despite the all-5-star pattern, the majority of reviews contain specific job details, named individuals, described problems, and comparative pricing context — reducing but not eliminating concern about review authenticity.
• Recency note: The majority of reviews with full timestamps fall within the past 12–24 months (2022–2024), supporting reasonable recency confidence. A subset of older reviews (2021 and earlier) are present but represent a minority.

This WW Score carries HIGH confidence based on a large volume of detailed, specific reviews spanning multiple years, though the all-5-star rating pattern and presence of duplicate and blank reviews introduce a modest authenticity concern that prevents a perfect reliability assessment.

Tony's Plumbing demonstrates exceptional performance across all four dimensions with consistently high marks. Professionalism is a standout strength, with 72 mentions highlighting punctuality, friendly demeanor, responsive communication, and courteous staff (particularly Francine, Tony, and Carl). Project completion is equally strong with 75 mentions confirming same-day or next-day service, thorough problem-solving, follow-through on callbacks, and willingness to go above and beyond (e.g., returning to verify no leaks were missed, helping with drywall despite it not being their specialty). Pricing receives 58 mentions emphasizing fair costs, transparent quotes, no hidden charges, and competitive rates compared to competitors. Experience is well-documented across 62 mentions, showcasing strong technical knowledge, skilled workmanship, effective troubleshooting, and the ability to handle complex jobs (slab leaks, water heater replacements, pressure regulator issues). The single 1-star review citing inability to reach the company by phone is an outlier and does not materially impact the overall score given the overwhelming positive feedback.

• One 1-star review (2023-06-26) citing inability to reach the company during business hours. This is an isolated incident and does not align with the pattern of 86 other reviews praising responsiveness and communication.
• All 86 usable reviews are 5-star ratings except for the single 1-star review. While this is not necessarily indicative of fake reviews (the company genuinely appears to deliver excellent service), the uniformity is notable. However, reviews contain specific details, varied scenarios, named staff members, and authentic-sounding customer experiences that suggest genuine feedback rather than fabricated praise.
• Review dates span from 2015 to 2024, with the majority (approximately 70%) from 2020 onward, indicating strong recent performance. No significant decline in quality over time is evident.

This WW Score of 89.2 is highly reliable and should be trusted as a strong indicator of Tony's Plumbing's service quality. The score is based on 86 reviews with substantial mention counts across all four dimensions (58–75 mentions each), all achieving HIGH confidence. The consistency of positive feedback, specificity of customer experiences, and absence of patterns suggesting fake reviews support the validity of this assessment.

Jacob and Master Recovery Restoration demonstrate exceptional performance across all four dimensions. Professionalism is consistently praised with 8 mentions highlighting punctuality, responsiveness, clear communication, and respectful demeanor. Pricing receives strong marks across 5 mentions, with customers noting fair quotes, transparency, and competitive rates without unnecessary upselling. Project completion is evidenced in 7 reviews describing thorough work, timely delivery, cleanup, and follow-through on complex jobs. Experience is validated through 6 mentions of technical knowledge, skilled problem-solving, and quality workmanship across diverse services (mold remediation, roof repair, plumbing, water damage restoration). All reviews are recent (2022-2024) and specific with concrete examples.

• All 9 reviews are 5-star ratings with no negative feedback or variance—this uniformity is unusual and warrants caution, though reviews contain sufficient specific details (names, job types, dates, outcomes) that reduce suspicion of fabrication
• Most reviews are older than 12 months (6 of 9 from 2022-2023); only 3 reviews from 2024, which may not fully reflect current service quality
• No reviews mention any problems, delays, or dissatisfaction—absence of critical feedback in a large sample is atypical and suggests possible selection bias or review filtering

This score is reliable at HIGH confidence due to strong mention counts (5+ per dimension) and specific, detailed review content; however, the perfect 5-star uniformity and age of most reviews (2+ years old) suggest caution—current performance may differ from historical data, and the sample may not represent all customer experiences.

Renowned Plumbing & Rooter earns strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning several years. Professionalism is the standout dimension, with dozens of reviewers explicitly praising punctuality, communication, courteous technicians, and responsive ownership — Richard and his team are mentioned by name repeatedly in glowing terms. Project completion scores are high, with numerous reviews confirming jobs were finished thoroughly, warranties were honored, and follow-up visits were conducted at no extra charge. Experience scores are similarly strong, with reviewers consistently noting skilled diagnostics, quality workmanship, and technicians who explained their work clearly. Pricing scores are slightly tempered by two negative reviews: one customer felt blindsided by an additional $425 charge after an initial $150 repair, and another noted sticker shock on a shut-off valve — these are meaningful signals that prevent a higher pricing score despite the majority of reviewers praising fair and competitive rates.

• Two negative reviews (1-star) raise legitimate concerns: one describes a bait-and-switch pricing pattern where lines were cut for $150 but reattachment was quoted at an additional $425; the other describes a failure to return a voicemail over two days for a leaking toilet. These are credible, specific complaints and were weighted accordingly.
• The review set is heavily skewed toward 5-star ratings (78 out of 80 reviews are 5-star). While the reviews contain specific names, job details, and varied scenarios that suggest authenticity, the near-universal positivity warrants mild caution.
• Several reviews use similarly enthusiastic language and structure (e.g., praising Richard, Joey, Lorenzo, and Chris by name with near-identical compliments). This is likely genuine given the specificity of job details, but the pattern is noted.
• A number of reviews are older than 12 months (dating back to 2020–2022). While these are consistent with recent reviews in tone and quality, recency weighting was applied to give slightly more emphasis to 2023–2024 reviews.
• The pricing dimension score was conservatively reduced due to the two explicit negative pricing experiences, even though the majority of reviewers praised fair pricing. A score of 78 reflects this mixed but mostly positive signal.

This WW Score is based on 80 reviews with a high volume of detailed, specific, and named accounts, making it one of the more reliable contractor profiles available — however, the near-absence of critical reviews and two credible negative pricing complaints mean consumers should confirm pricing terms in writing before work begins.

Melody Plumbing (Francisco) earns strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning 2018–2024. Professionalism is the standout dimension, with dozens of reviewers explicitly praising punctuality, responsiveness, after-hours availability, clean work areas, and courteous communication. Pricing scores very well, with numerous reviewers directly comparing Francisco's quotes favorably against competitors and noting transparency with no hidden charges. Project completion is also strong, with consistent evidence of jobs finished same-day or next-day, warranty follow-through, and callbacks honored — though two 1-star reviews introduce meaningful concern: one involving a misdiagnosed leak requiring a second plumber and totaling over $500 in costs, and another involving a flooded home allegedly linked to a missing pressure regulator after Francisco's installation. Experience scores well overall given repeated praise for diagnostic skill, technical knowledge, and problem-solving, but the two negative reviews temper this dimension slightly as they suggest instances where workmanship fell short.

• TWO NEGATIVE REVIEWS FLAGGED: A 1-star review (2020-04-24) describes a misdiagnosed leak, an improperly installed faucet, and unprofessional behavior during the visit, resulting in the customer spending over $500 and still having a leaking sink. A second 1-star review (2019-02-22) alleges that a missing pressure regulator after Francisco's installation caused a burst ice maker line, flooding the home and resulting in thousands of dollars in damage involving insurance and restoration contractors. Both reviews describe serious workmanship and liability concerns and are weighted accordingly in the project completion and experience scores.
• ALL-5-STAR PATTERN WITH ONE EXCEPTION: The overwhelming majority of reviews are 5-star with only 2 negative reviews out of 78. While the volume and specificity of positive reviews lend credibility, the near-perfect rating pattern warrants mild caution. However, most positive reviews contain specific job details, named individuals, and unique circumstances, reducing the likelihood of coordinated fake reviews.
• RECENCY NOTE: The review set spans 2018–2024. Approximately 20 reviews are from 2024, 10 from 2023, and the remainder from 2022 and earlier. The most recent reviews remain consistently positive, suggesting sustained quality. The two negative reviews are from 2019 and 2020 and have not been echoed in more recent feedback.
• NO FAKE REVIEW PATTERN DETECTED: Despite the high volume of 5-star reviews, the language, job descriptions, and contexts vary sufficiently across reviews to suggest authentic customer experiences. No identical phrasing or suspiciously generic clusters were identified.

This WW Score is based on 78 reviews with a high volume of specific, detailed, and independently worded feedback spanning six years, making it one of the more reliable assessments possible — however, two substantive 1-star reviews describing property damage and misdiagnosis introduce real risk signals that prospective customers should read in full before hiring.

Rancho Heating and Air Plumbing receives overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most frequently cited strength — punctuality, responsiveness, courteous demeanor, and clean workmanship appear in the vast majority of reviews. Pricing is consistently described as reasonable, fair, and competitive, with multiple reviewers explicitly noting they received lower quotes than competitors; however, one 1-star review alleges hidden charges and lack of transparency, which moderately tempers the pricing score. Project completion is a clear strength, with reviewers repeatedly noting same-day or next-day service, jobs finished on time, and callbacks honored at no charge. Technical experience and problem-solving ability are highlighted across dozens of reviews, with multiple customers describing Jesse correctly diagnosing issues that other companies missed entirely.

• One 1-star review (2022-05-11) explicitly alleges hidden charges, price changes after initial quote, and a $25 trip charge for parts pickup — this is a direct contradiction to the pricing praise in other reviews and has been factored into the pricing score reduction.
• The overwhelming majority of reviews are 5-star with no negative feedback, which warrants mild scrutiny; however, reviews contain specific job details, named technicians (Jesse, Ruben, Carlos, Hector, Juan, Rene), specific equipment brands, and unique situational context, which strongly suggests authentic reviews rather than fabricated ones.
• A significant portion of reviews (approximately 35 of 76) are dated prior to 2022, meaning they are more than 3 years old. The most recent reviews (2022–2024) remain consistently positive, suggesting sustained quality, but older reviews carry reduced recency weight.
• Two reviews (2018-07-04 and 2018-05-09) are from individuals who describe a personal long-term relationship with Jesse predating the business, which introduces a potential familiarity bias for those specific entries.

This WW Score is based on a large, detailed, and largely authentic-appearing review set spanning six years with strong recency representation, yielding HIGH confidence across all four dimensions; the score is considered highly reliable, with the single pricing complaint noted as a meaningful but isolated data point.