Mr. Rooter Plumbing of Riverside

Mr. Rooter of Riverside earns strong marks for professionalism and responsiveness, with the vast majority of reviewers praising courteous, punctual, and communicative technicians by name. Project completion is generally solid, with most jobs finished same-day or next-day, though several notable failures exist including abandoned appointments, unresolved clogs requiring a second company, and at lea... Read more

Mr. Rooter of Riverside earns strong marks for professionalism and responsiveness, with the vast majority of reviewers praising courteous, punctual, and communicative technicians by name. Project completion is generally solid, with most jobs finished same-day or next-day, though several notable failures exist including abandoned appointments, unresolved clogs requiring a second company, and at least one case where a technician left without completing the work. Experience scores are tempered by a recurring and serious pattern of multiple reviewers alleging gross overquoting — with estimates ranging from $6,500 to $35,000 that were later resolved by competitors for a fraction of the cost — which significantly drags down the pricing and experience dimensions. Pricing is the weakest dimension by far, with numerous 1-star reviews explicitly citing price gouging, bait-and-switch tactics, and charges that were multiples of what other plumbers charged for identical work. Read less