Gordons family plumbing

Gordon's Family Plumbing demonstrates strong technical expertise and competitive pricing, with many customers praising workmanship quality and fair rates. However, the company is significantly hampered by serious project completion and follow-through issues, including multiple no-shows, abandoned jobs, unfinished work, and poor callback responsiveness. Professionalism scores are mixed—while many... Read more

Gordon's Family Plumbing demonstrates strong technical expertise and competitive pricing, with many customers praising workmanship quality and fair rates. However, the company is significantly hampered by serious project completion and follow-through issues, including multiple no-shows, abandoned jobs, unfinished work, and poor callback responsiveness. Professionalism scores are mixed—while many technicians are described as courteous and friendly, the owner (John Gordon) receives repeated complaints about being difficult to reach, unresponsive to callbacks, and aggressive in communications. The presence of multiple 1-star reviews documenting incomplete projects, refund disputes, and alleged unlicensed work substantially reduces overall confidence despite the high volume of positive reviews. Read less