First Class Plumbing and Rooter

First Class Plumbing demonstrates strong professionalism and technical expertise, with consistently positive feedback on technician responsiveness, communication, and workmanship quality. Project completion is generally reliable with most jobs finished as promised. However, pricing emerges as a significant weakness, with multiple customers reporting substantially inflated quotes (often 50-150% abo... Read more

First Class Plumbing demonstrates strong professionalism and technical expertise, with consistently positive feedback on technician responsiveness, communication, and workmanship quality. Project completion is generally reliable with most jobs finished as promised. However, pricing emerges as a significant weakness, with multiple customers reporting substantially inflated quotes (often 50-150% above competitor pricing) and aggressive upselling tactics. While many reviews praise fair pricing, the frequency and severity of overpricing complaints substantially lower this dimension's score. The company's strength in customer service and technical skill is undermined by pricing practices that create customer distrust. Read less