Carns Rooter

Carns Rooter earns strong marks across all four dimensions based on a large and mostly consistent review base spanning over a decade. Professionalism is frequently praised — punctuality, friendliness, and communication are recurring themes — but is tempered by a handful of negative reviews citing poor communication about pricing and unprofessional conduct. Pricing is the weakest dimension: whi... Read more

Carns Rooter earns strong marks across all four dimensions based on a large and mostly consistent review base spanning over a decade. Professionalism is frequently praised — punctuality, friendliness, and communication are recurring themes — but is tempered by a handful of negative reviews citing poor communication about pricing and unprofessional conduct. Pricing is the weakest dimension: while many reviewers praise fair and reasonable rates, five distinct negative reviews explicitly call out surprise charges, lack of upfront estimates, and perceived price gouging, which meaningfully drags this score down. Project completion scores well overall, with most reviewers reporting jobs finished promptly and correctly, though one serious negative review describes a failed clean-out installation that required a second plumber to repair at additional cost. Experience scores solidly, with multiple reviewers citing skilled diagnostics, honest assessments, and situations where Carns saved customers from overpriced competitor bids. Read less