Bobby Blue Plumbing

Bobby Blue Plumbing demonstrates strong overall performance across a large review base spanning roughly 12 years, with the majority of customers praising responsive technicians, courteous communication, and solid workmanship on a wide variety of jobs. Professionalism scores are tempered by a meaningful cluster of negative reviews citing no-shows, a technician with a poor attitude who tracked in di... Read more

Bobby Blue Plumbing demonstrates strong overall performance across a large review base spanning roughly 12 years, with the majority of customers praising responsive technicians, courteous communication, and solid workmanship on a wide variety of jobs. Professionalism scores are tempered by a meaningful cluster of negative reviews citing no-shows, a technician with a poor attitude who tracked in dirt, an incomplete shower/tub installation that dragged on for weeks, and at least one instance of a technician breaking a part and then attempting to charge for the damage. Pricing is the weakest dimension: multiple independent reviewers across different years explicitly flagged quotes as dramatically higher than competitors — including an $850 labor-only quote, a $750 estimate for a simple drain repair, a $1,000 water heater installation quote, and a $750 pressure regulator quote — while other reviewers praised fair or even below-market pricing, suggesting significant inconsistency likely tied to the commission-only pay structure one long-term customer explicitly called out. Project completion is generally strong, with most jobs finished same-day or next-day, but the multi-week shower/tub job with reversed hot/cold valves, the unresolved ceiling leak that required a customer refund, and the no-call/no-show incident meaningfully drag the score down. Experience is solid, with numerous reviewers highlighting knowledgeable diagnostics, honest assessments that saved customers money, and skilled handling of complex jobs including repiping, commercial plumbing, and tankless water heater installs. Read less