Benjamin’s Plumbing & Drain Cleaning

Benjamin's Plumbing scores very strongly across all four dimensions, driven by an overwhelming volume of reviews praising punctuality, responsiveness, communication, and follow-through. Professionalism is the most frequently cited dimension, with dozens of reviewers specifically noting on-time arrivals, friendly attitudes, and proactive communication. Project completion is also a clear strength, w... Read more

Benjamin's Plumbing scores very strongly across all four dimensions, driven by an overwhelming volume of reviews praising punctuality, responsiveness, communication, and follow-through. Professionalism is the most frequently cited dimension, with dozens of reviewers specifically noting on-time arrivals, friendly attitudes, and proactive communication. Project completion is also a clear strength, with multiple large jobs (full re-pipes, slab leaks, water heater replacements) described as completed on time and as promised. Pricing scores slightly lower due to one explicit complaint of overcharging ($300 for a gasket replacement), which introduces a meaningful negative signal against an otherwise positive pricing narrative. Experience scores well, with several reviewers noting that Benjamin's team diagnosed problems that other plumbers missed or misdiagnosed, though this dimension is penalized slightly for the same pricing complaint which implies a possible lapse in ethical judgment on at least one occasion. Read less