Ernie’s Plumbing & Sewer Service

Ernie's Plumbing receives a below-average WW Score of 54.8, driven primarily by severe pricing concerns that dominate customer feedback. While the company demonstrates competent technical work and reasonable professionalism in many cases, systematic overcharging, hidden fees, lack of transparent quotes, and aggressive upselling practices significantly undermine customer trust. Project completion i... Read more

Ernie's Plumbing receives a below-average WW Score of 54.8, driven primarily by severe pricing concerns that dominate customer feedback. While the company demonstrates competent technical work and reasonable professionalism in many cases, systematic overcharging, hidden fees, lack of transparent quotes, and aggressive upselling practices significantly undermine customer trust. Project completion issues are also notable, with multiple reports of incomplete repairs, callbacks required, and follow-through failures. Positive reviews highlight responsive emergency service and skilled technicians like Manny, Andrew, and Austin, but these strengths are overwhelmed by the volume of complaints regarding pricing practices and office communication failures. Read less