Remarkable Rooter

Remarkable Rooter has a strong base of loyal, long-term customers who consistently praise Frank and his team for honesty, fair pricing, and technical skill — with multiple reviewers citing savings of thousands of dollars compared to competitor quotes. Responsiveness and promptness are frequently highlighted positives across many reviews spanning over a decade. However, professionalism and projec... Read more

Remarkable Rooter has a strong base of loyal, long-term customers who consistently praise Frank and his team for honesty, fair pricing, and technical skill — with multiple reviewers citing savings of thousands of dollars compared to competitor quotes. Responsiveness and promptness are frequently highlighted positives across many reviews spanning over a decade. However, professionalism and project completion scores are meaningfully dragged down by several credible negative reviews: one describing a botched garbage disposal install, a subsequent flood, a promised refund that was never honored, and the owner hanging up on the customer; another describing sewer waste left on a customer's lawn without notice; a billing dispute where an invoice with added interest arrived two years late with no prior communication; and a separate incident where a company vehicle was parked illegally and the driver was verbally abusive to a bystander. These are not minor complaints — they reflect real failures in accountability, follow-through, and conduct. The review base spans 2012–2024, meaning many high-praise reviews are quite old and may not reflect current service quality; only a handful of reviews are from the past 12–24 months, and two of the three most recent reviews are negative or mixed. Read less