JND Plumbing and Drains

JND Plumbing demonstrates strong performance across all four dimensions with consistently high marks for professionalism, fair pricing, and technical expertise. The contractor shows exceptional responsiveness, punctuality, and communication skills, with multiple reviews praising his willingness to work outside normal hours and his honest, personable demeanor. However, one significant 1-star review... Read more

JND Plumbing demonstrates strong performance across all four dimensions with consistently high marks for professionalism, fair pricing, and technical expertise. The contractor shows exceptional responsiveness, punctuality, and communication skills, with multiple reviews praising his willingness to work outside normal hours and his honest, personable demeanor. However, one significant 1-star review from 2014 documents a serious failure where basic plumbing work failed within days and required rework by another plumber, citing use of old parts instead of new ones as promised. This negative review substantially impacts the project completion score, as it represents a critical breach of trust and workmanship quality. Despite this outlier, the overwhelming majority of reviews (16 of 17 usable reviews) are 5-star ratings with detailed, specific praise for complex work, fair pricing, and reliable follow-through. Read less